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We are proud to use
for shipping our products around the world!
SHIPPING INFO
The Crawfish Town USAź Gift Shop offers UPS delivery from Breaux
Bridge,
Louisiana to the Contiguous United States, Alaska, and Hawaii.
We strongly recommend you send your package to a business address to
insure delivery. Sending your package to a commercial address will also
guarantee a speedy arrival.
We require that someone be at his or her home or office to receive and
sign for shipment.
If someone is not there to receive the package causing it to not be
delivered on time, we will not refund the cost of the product or the
shipping charge.
Sorry, No C.O.D. orders accepted.
We ship Monday thru Thursday only. Orders placed on Friday, Saturday, or
Sunday will be shipped on Monday. No Saturday or
Sunday deliveries allowed. All orders placed after 12:00 P.M. Central
Standard time will be shipped the following shipping day.
All perishable packages are shipped using Overnight service unless
otherwise indicated.
All perishable products are shipped Frozen and packed in a special
insulated box to ensure the freshness upon their arrival.
If you have questions regarding our shipping methods or policy, please
email us using our Gift Shop contact us form. Well get back to you within 24
hours.
SHIPPING RATES
Our shopping cart will calculate shipping charges for you. If
you are ordering Perishable items you must use overnight shipping.
There is a $5.00 handling fee for all orders in the Contiguous
United States.
Orders to Alaska and Hawaii incur a $15.00 handling fee.
PERISHABLE FOODS
When ordering fresh foods, your total perishable order must be
a minimum of 10 pounds (any combination of fresh foods). We use plenty
of ice and a insulated box - a packaging combination that will insure
your products arrive frozen and in excellent condition.
We encourage perishable orders to be delivered to a business or commercial
address. Crawfish Town USA is not responsible or liable for deliveries
where the customer is not available to receive the order. All perishable
orders are final. If someone is not there to receive the package causing
it to not be delivered on time, we will not refund the cost of the
product or the shipping charge.
NON-PERISHABLE ITEMS
There is no minimum weight amount required for non-perishable items. The
website uses a "Live Rate" shipping calculator to calculate shipping
based upon the respective carriers (UPS) actual rates.
There is a $5.00 handling fee for all orders in the Contiguous
United States.
Orders to Alaska and Hawaii incur a $15.00 handling fee.
EMAIL NOTIFICATION
After you shop and checkout, you will receive an email
notification stating that your order is "Being Processed". We will then
proceed to pick and pack your order for shipment.
After your order has been shipped, you will receive an email notification
stating that your order is "Shipped". Be ready for your order to arrive
within the time frame of the shipping service level you choose.
You can check the status of your order at any time by checking the
Order Status Page
and entering your OrderID and Order Password.
TRACKING YOUR ORDER
All "Shipped" email notifications include a clickable carrier
tracking number for your convenience. You can also check the status of your order at any time by checking
the
Order Status Page
and entering your OrderID and Order Password.
INTERNATIONAL ORDERS
At this time, our shopping cart does not accept International
orders. We ship to the Contiguous United States, Alaska and Hawaii Only.
BACK-ORDERS
Sometimes Crawfish Town USAź Gift Shop Items are on Backorder,
it is rare and temporary. All product ordering pages have a live product status
indicator. If the indicator says Back Ordered that particular item is
currently on backorder.
If any item in your order is backordered your entire order will be held
until we can ship the entire order. All orders with currently
backordered items in them are usually filled and shipped within 3-4
business days. You will receive an email confirmation the day your
entire order is shipped.
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