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Privacy Policy
This confirms that CRAWFISH TOWN USA, INC., the parent company of Crawfish-Town.com,
CrawfishTownUSA.com &
CrawfishTown.com keeps an up to date and strictly enforced Privacy
Policy. This privacy statement discloses the privacy practices for http://www.crawfishtownusa.com, http://www.crawfish-town.com,
& http://www.crawfishtown.com.
Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices made public and published on the internet. This web site has agreed to notify you of:
1. What personally identifiable information of yours or third party personally identification is collected from you through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Crawfish-Town.com's control.
7. How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted privacy policy, you should first contact our security/privacy department by sending e-mail to
or fax 337-667-6745. If you do not receive
acknowledgment of your inquiry or your inquiry has not been satisfactorily
addressed, you should then contact the better business bureau at
http://www.bbb.org.
Our Location
CRAWFISH TOWN USA, INC.
2815 GRANDPOINT HWY (Driving Directions)
BREAUX BRIDGE, LA 70517 USA
PHONE: 337-667-6148
FAX: 337-667-6745
EMAIL:
Proprietors: John & Wendy Hebert
Daytime Managers:
Nighttime Managers:
Webmaster:
OPEN 7 DAYS
SUNDAY THRU THURSDAY 10A.M. -10P.M.
FRIDAY & SATURDAY 10A.M. - 11P.M.
LoUiSiAna's Cajun Restaurant
since 1986
Ordering and Payment Information
Before purchase, use, and/or consumption of our products you are required to
read and understand our food safety information;
our shipping policy, our guarantee,
return policy, and
privacy
policy as posted on this page.
thru
Visa, MasterCard, Discover, American Express, and E-Check,
accepted securely online by PayPal.com.
You do not need to have a PayPal account to make purchases thru the PayPal
payment gateway!
After checkout, follow the "Click
to make Payment to Crawfish Town's Online Catalog on PAYPAL"
link and use the Continue link on the
PayPal Login Page if you don't have a PayPal Account.
PayPal Screenshot:
If you
already have a PayPal account use the email address associated with that account
when you place your order.
When you purchase products our Secure Shopping cart system will give you the
option to pay with PayPal, selecting this option will display a link that
directs you to PayPal.com to enter your payment information and complete the
ordering process.
Prices Subject to
change without notice
Caution: Food items to-go should be eaten promptly or stored at
proper food temperature. If items are not eaten upon pick-up please refrigerate
as soon as possible. There may be small bones or shells in some seafood or
shellfish. Certain individuals may be allergic to specific types of food, or
ingredients used in food items. We are not responsible for an individual's
allergic reaction to our food or ingredients in food items.
Please alert your server of any food allergies prior to ordering.
Information Collection and Use
Crawfish-Town.com is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others in ways different
from what is disclosed in this statement. Crawfish-Town.com collects
information from our users at several different points on our website.
Registration
In order to use special features of this website, a user must first complete the registration form.
During registration a user is required to give their contact information (such
as name and email address). This information is used to contact the user about
the services on our site for which they have expressed interest. It is optional
for the user to provide demographic information (such as income level and
gender), and unique identifiers (such as social security number), but encouraged
so we can provide a more personalized experience on our site.
Order
We request information from the user on our order form. Here a user must provide
contact information (like name and shipping address) and financial information
(like credit card number, expiration date). This information is used for billing
purposes and to fill customer’s orders. If we have trouble processing an order,
this contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing
information about the user. Usage of a cookie is in no way linked to any
personally identifiable information while on our site. Once the user closes
their browser, the cookie simply terminates. For instance, by setting a cookie
on our site, the user would not have to log in a password more than once,
thereby saving time while on our site. If a user rejects the cookie, they may
still use our site. The only drawback to this is that the user will be limited
in some areas of our site. For example, the user will not be able to participate
in any of our Sweepstakes, Contests or monthly Drawings that take place. Cookies
can also enable us to track and target the interests of our users to enhance the
experience on our site.
Some of our business partners use cookies on our site (for example,
advertisers). However, we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can identify
any individual person.
We use an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any secondary
purposes.
We partner with another party to provide specific services. When the user signs
up for these services, we will share names, or other contact information that is
necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable information except
for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware that we,
Crawfish-Town.com, are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and to read
the privacy statements of each and every web site that collects personally
identifiable information. This privacy statement applies solely to information
collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely voluntary and
the user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping
address), and demographic information (such as zip code, age level). Contact
information will be used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the use and
satisfaction of this site. All Surveys and Contests sponsored by Crawfish-Town.com
are overseen and regularly audited by Crawfish-Town.com's accounting firm
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friend’s name and email address. Crawfish-Town.com
will automatically send the friend a one-time email inviting them to visit the
site. Crawfish-Town.com stores this information for the sole purpose of
sending this one-time email. The friend may contact Crawfish-Town.com at . to request the removal of this information from our
database.
Security
This website takes every precaution to protect our users’ information. When
users submit sensitive information via the website, your information is
protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such
as credit card number and/or social security number), that information is
encrypted and is protected with the best encryption software in the industry -
SSL. While on a secure page, such as our order form, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users’
information, not just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service representative) are
granted access to personally identifiable information. Furthermore, ALL
employees are kept up-to-date on our security and privacy practices. Every
quarter, as well as any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy, and what they can do
to ensure our customers’ information is protected. Finally, the servers that we
store personally identifiable information on are kept in a secure environment,
behind a locked cage.
If you have any questions about the security at our website, you can send an
email to .
- All your sensitive private
information, including password, bank / credit card details
etc. is transmitted over the Internet via 128 bit SSL
encryption. No sensitive information will ever be sent via
email. This ensures that no data can be intercepted on the
way to and from our server.
- All your sensitive private
information, including password, bank / credit card details
etc. is stored under industrial strength Triple-DES
encryption. This ensures no body can hack in to
the database and use that information.
- Your password will not be revealed
even if you forgot and requested the login information be
sent via email. We will send you a temporary one instead.
Your bank / credit card details will not be revealed to even
yourself though you can update the information on your
account.
- Only the distributor(s) from whom you
buy the products will have access to your payment
information over an SSL protected connection to our server.
Every participating vendor is required to follow strict
commercial laws in handling the information.
- All relevant privacy laws are
strictly followed. In particular, none of your personal data
will ever be used outside the scope of the commercial
operation of our business.
- No promotion emails will ever be sent
to you unless you opted for it. You can opt out at any time by updating your account information.
Supplementation of Information
In order for this website to properly fulfill its obligation to our customers,
it is necessary for us to supplement the information we receive with information
from 3rd party sources.
For example, to determine if our customers qualify for one of our credit cards
or credit, we use their name and social security number to request a credit
report. Once we determine a user’s credit-worthiness, this document is
destroyed.
(or)
In order for this website to enhance its ability to tailor the site to an
individual’s preference, we combine information about the purchasing habits of
users with similar information from our partners, Company Y & Company Z, to
create a personalized user profile. When a user makes a purchase from either of
these two companies, the companies collect and share that purchase information
with us so we can tailor the site to our users’ preferences.
Special Offers
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy of our users we
present the option to not receive these types of communications.
Site and Service Updates
We also send the user site and service announcement updates. Members are not
able to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide requested
services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information:
If a user’s personally identifiable information changes (such as your zip code),
or if a user no longer desires our service, we will endeavor to provide a way to
correct, update or remove that user’s personal data provided to us. This can
usually be done at the member information page or by emailing our Customer
Support.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information
used for purposes not directly related to our site at the point where we ask for
the information. For example, our order form has an ‘opt-out’ mechanism so users
who buy a product from us, but don’t want any marketing material, can keep their
email address off of our lists.
Users who no longer wish to receive our newsletter or promotional materials from
our partners may opt-out of receiving these communications by replying to
unsubscribe in the subject line in the email or email us at .
Users of our site are always notified when their information is being collected
by any outside parties. We do this so our users can make an informed choice as
to whether they should proceed with services that require an outside party, or
not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our
Homepage so our users are always aware of what information we collect, how we
use it, and under circumstances, if any, we disclose it. If at any point we
decide to use personally identifiable information in a manner different from
that stated at the time it was collected, we will notify users by way of an
email. Users will have a choice as to whether or not we use their information in
this different manner. We will use information in accordance with the privacy
policy under which the information was collected.
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